We Bring Expertise Where It Matters

Organizations often fall short of their potential because they are not engaging their front line, aligning stakeholders, and building accountability for strong performance.

Better is possible.

Our coaches bring expertise where it matters most, your front line. It is there where better ideas exist, work is done and value is created. By working closely with your teams, we build alignment and accountability, accelerating achievement of your key objectives. Our expertise connects hearts and minds, building internal capability for sustained performance.

We bring industry expertise, effective tools and coaching to co-develop and implement strategies and tactics for improved results, stronger leaders, and engaged employees.

While each customer faces unique challenges, the universal need is to connect the front line to the bottom line in daily ways of working.

Industries We Serve

At RLG, we have extensive experience across a diverse range of sectors. This extends to both our tools and our people, enabling us to introduce ideas and best practices from one sector to another. This creates excitement at the front line that fuels innovation and stronger results.

Manufacturing

  • Pieces and parts
  • Assembly
  • Supply chain
  • Distribution

Chemicals

  • Plastics
  • Petrochemicals
  • Agricultural
  • Ingredients

Forest Products

  • Forest lands
  • Sawmills
  • Panels
  • Paper and pulp

Aerospace

  • Assembly and components
  • MRO
  • Carrier operations

Mining

  • Underground
  • Surface
  • Mill processing
  • Loadout

Energy

  • Oil & Gas
  • Up/Mid/Downstream
  • On/Offshore
  • LNG (Liquefied Natural Gas)
  • Power

Our Core Capabilities​

At RLG, we work across the industry asset life cycle.

Our clients place their trust in our six core capabilities because it enables them to achieve front-line engagement, broader alignment, and wider accountability to achieve operational, project and safety targets.

Capital Projects

Operational Effectiveness

Maintenance & Reliability

Turnarounds

Safety

Distribution

Capital Projects

We partner with clients on capital projects in construction, commissioning and operational readiness helping teams operate as high-performance units.

  • Strategic Alignment:

We bring teams together, aligning their vision, culture, and performance targets. Inspired by industry thought leaders like Edward Merrow and Bent Flyvbjerg, we emphasize readiness—preparing both owners and contractors for the next task, scope or phase.

  • Productivity Boost:

We work with your teams to optimize processes, streamline schedules, and remove bottlenecks. With emphasis on proactive enablers, we drive focus ahead to what needs to happen beyond the schedule.

Operational Effectiveness

Operating in business is increasingly complex. We help owners get ahead of these changes and strengthen their operations to build operational capacity, reduce risk and improve results.

Our role extends beyond conventional assessments—we are performance partners embedded alongside leaders and teams, driving meaningful change. 

  • Process Optimization:

We dive deep into processes, identifying bottlenecks, and areas for improvement. 

  • Communication:

Operating Rhythm™ for effective communication and cascading accountability.

  • Engagement and Behavior Change

It’s not just about effective processes; it’s about systematic and in-control use by engaged people and teams.

Maintenance & Reliability

We accelerate improvements in asset reliability, maintenance efficiency, and process consistency. Our approach integrates industry standards, fostering a culture of continuous improvement to drive cost-effective, fit-for-purpose maintenance.

  • Comprehensive Assessments:

We dive deep into your organization, conducting performance, process, and culture gap assessments. 

  • Strategic Planning and Alignment:

We help your team galvanize priorities and create a roadmap for improvement. 

  • Hands-on Implementation and Improvement:

Working alongside your team, we implement sustainable improvements.

Turnarounds

We specialize in turnarounds—our Turnaround Excellence approach and talented coaches guide planning and execution teams to deliver promises of duration, cost and quality.

  • Process and Readiness Assessments:

Revealing strengths and opportunities against industry best practices and benchmarks.

  • Event Readiness:

Resolving common TA challenges, such as scope ambiguity, schedule conflicts, and communication gaps.

  • Execution Efficiency:

Enabling safe and productive work through effective communication, coordination and learning.

Safety

We believe safe, efficient work is not only possible but expected. Our approach brings new thinking and proven practices to reinvigorate safety programs.

  • Leadership and Behaviors:

We guide organizational culture around safety vision, participation, cadence, and learning.

  • Major Hazard and Event Management:

We strengthen planning, processes and behaviors to reduce risk and build capacity.

  • HSE Management Systems:

We accelerate change, streamlining and adoption of policy, procedure, auditing, assurance, and verification systems to guide and instruct daily work.

Distribution

In today’s global economy, efficient distribution is critical. Challenges in cost control, faster delivery, and operational logistics require effective communication and repeatable processes. We address these complexities:

  • Process and Technology Adoption:

From new processes to technology, front-line coaching accelerates change and deployment.

  • Cost Management:

Rising freight, handling, and labor costs demand scrutiny, alignment and cultural change.

Where we operate

We have extensive experience working in over 55+ countries. In each country, we leverage our vast expertise and capabilities to navigate the cultural and logistical intricacies of client engagements. For business inquiries, please contact our regional leads.

  • Canada: Andrew Zakaluzny
  • USA: Michael Doherty
  • Europe: Scott McKenzie
  • Middle East: Neil Longson
  • Asia: Rob Gulbronson
  • Australia: Aaron RIcher

Success Stories: Real-World Impact

Explore this selection of success stories, illustrating our expertise and industry insights. From safety culture shifts to performance improvements in turnarounds, these real-world examples underscore the value we bring to our clients’ organizations.
Energy
Chemicals
Mining
Forest Products
Aerospace
Manufacturing
Capital Projects
Operational Effectiveness
Maintenance & Reliability
Turnarounds
Safety
Distribution
Asia Australia
Europe
North America
Middle East
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Our team is growing fast and we can't wait to receive your application!